Last revised:
This privacy policy is intended to inform you about the information
and data gathered by Mocaas (“us”,
“we”) when you use this service, how we store your
information, information we collect and to the degree your
information may be used.
We take your privacy seriously.
We do not rent, sell or share your personal information with 3rd
parties, except as listed below.
We may update this
Privacy Policy from time to time. If you are a registered Mocaas
user, we will attempt to inform you of any material changes by
email. Otherwise, please check back frequently on the Mocaas website
(mocaas.tv) for the latest and most updated privacy policy.
Please
contact us directly by email to make changes to your personal
information. You may also update your personal information by
logging into your Mocaas account and updating your details by
clicking your username at the top right of the page, and then
clicking Settings.
We only collect the personal data you choose to provide us during
your registration process. As part of the registration process, in
order to use our services, you need to provide us with your Full
Name, Email Address, Country, and Billing information, including
credit card data.
You may elect to not provide any of the
above information, but if you do not provide that information, you
will then not be able to use Mocaas’ services or certain
features.
We will keep your data for up to 30 days after
your account is deleted. After those 30 days, all of your data will
be fully removed from our system.
As a Mocaas client, it
is your responsibility to post a privacy policy on your video web
site that complies with the laws applicable to your business.
In
order to provide our services, we store information about your
customers so that you can offer and manage your content. We collect
the name and email address of each paying and/or registered
customer. The name and email are needed to allow individuals access
to our services for processing payments, authentication, or
otherwise administering access to your content. If you request
additional information during the checkout process, using the
non-required (voluntary) custom fields, we will also collect and
store this information. It is your responsibility to ensure that
information you are requesting in the custom user fields in the
checkout process is being collected lawfully. We recommend that you
consult with legal counsel to ensure you are appropriately
protecting the privacy of your customers.
As a Mocaas
client, you have the ability to access and remove your customer data
via the delete function, should one of your customers wish to no
longer access your content and want all of their data deleted.
Some
transactions between your customers and your site on the Mocaas
platform may involve payment by credit card, debit card, and/or
third party online payment services. In such transactions, we will
collect information related to the transaction as it relates to
verifying and providing access to your content, including only the
following when relevant: Card type, last 4 digits of the card, card
expiration date, e-mail address (in the event of payment via
PayPal), date of transaction, amount of transaction, and origin of
the transaction (ie. via the web platform or in-app purchase). Other
information collected during the transaction will remain with and
secured by the payment processing company (ie. Stripe, etc..).
We may collect and store certain information about your interaction with Mocaas’ website and services, including cookies, IP Addresses, browser type, device type, location, Internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data. We use this information for the sole purpose of improving the quality of our services and products. If you choose to decline cookies via your browser, you will have some limitations in using our services.
When you register to use our services or purchase products from a
vendor using our services, your email will automatically be listed
in the Mocaas mailing list. You will receive welcome information,
account information, and other marketing related information related
to our services, as well as the products you viewed and purchased.
You may also receive periodic emails from us notifying you of new
features, products, titles and other related information pertaining
to our services.
You may choose to opt out of receiving
emails from us, but if you choose to do so, you will not receive
technical support requests, account updates and notifications,
product updates, security updates or updates to Mocaas’ Terms of
Services and Privacy Policy.
If you forget your account
information, you may log back onto Mocaas’ website and click “forgot
password” on the login area screen. A password reset link will then
be emailed to you with further steps to reset your account
information.
We employ and protect all data with SSL encryption and other
security measures to ensure that your data is protected and safe.
Please be advised that while we take extra measures to protect your
data and the integrity of your information, we cannot guarantee that
our security measures will prevent unauthorized access from
occurring. Please take the proper steps to maintain the security of
your account information. We highly recommend that you set a strong
password for your registered account with Mocaas to ensure others
from easily guessing your password.
Passwords are
encrypted before being written to the database. This means that
there are never plaintext passwords stored in the database.
Passwords cannot be retrieved, only reset, to protect privacy at the
highest level.
Our database has several layers of
encryption security. Complex logic has been developed and deployed
to detect malicious activity with swift banning implementation to
prevent any hacking attempts. Beyond this, we do not disclose our
private security measures.
You have the right to ask us to not process your personal data for marketing purposes. You can exercise that right by contacting us at support@mocaas.tv.
You have the right to ask us to not process your personal data for marketing purposes. You can exercise that right by contacting us at support@mocaas.tv.